Returns Policy

We want you to love your boots but we understand that occasionally things aren’t quite right or you may not be completely satisfied.

You can exchange or return any full price products within 180 days of receiving the product (for Sale items, please see below). All we ask is that they aren’t worn, and are in a re-sellable condition (please see exceptions below). To do so, please let us know you will be returning your item using our contact formWe will issue further instructions as soon as we receive your message. 

In the event that you become aware, on receipt of any items, that they are not in a perfect condition, please get in touch with us as soon as possible using our contact form here.

Sale and Discounted items 

You can exchange or return any Sale items within 30 days of receipt. All we ask is that they aren’t worn, and are in a re-sellable condition.

For all US returns, please contact us by email at irina@maryviento.com so that we can send you a local return address there.

Please allow 7 working days for us to process your return and refund.